Two Red Dogs will not sell or give away information that you have provided to us. Our mailing list is used only for our internal e-mail. If you have questions or would rather not receive e-mail please let us know by emailing us at info@tworeddogs.com.

Two Red Dogs is an SSL secured site. If you have questions or need additional information please e-mail us at info@tworeddogs.com. If you would rather order via phone, please call us at 480.267.4853 to place your order. Our hours are Mon-Fri: 10am-5pm EST, Saturday: 11am-5pm MT. If you don’t get a hold of us, please leave a message with your phone number and a good time to call you and we will return your call.

Sales Tax is charged for all items based on Arizona tax law.

Prior to submitting your order for processing, an itemized total will be shown, including product cost and sales tax. Shipping is free for all items.

If your item has been damaged during shipping or has a defect, we will make every effort to replace it. Please call us at 480.267.4853 to arrange for a new item to be shipped to you. Please note, since many products are handmade and/or one of a kind, identical replacement may not be possible.

We understand that many of our products need to be seen and touched to truly appreciate them. For purchases made online there is a 30-day return policy from the date of shipment. Shipping cost is nonrefundable and we do not provide return shipping. ***Please note that outbound shipping costs on items that originally received promotional free shipping will be charged at the time of return.

Holiday Returns: Since we know that many purchases made from November 1st to December 15th may be for the December holiday gift-giving season, returns for these purchases will be accepted until January 20th.

Please ship the item(s) back to us in their original packaging and we will credit your account as soon as we receive the item.
Please call us at 480.518.5752 for return shipping information questions.